Huawei Mate 20 Pro users reporting faulty, green-tinted screens Spooky
Why it matters: Huawei’s recent Mate 20 Pro has been getting rave review
thanks to its numerous features and cutting-edge hardware, but it looks
like this is another flagship to launch with problems—at least in some
units. A number of users have reported that the phones are experiencing
green-tinted light bleed around the edges.
The issue is especially severe in dark environments and when the Mate 20
Pro has a dark background, which can make the entire display glow a
spooky green color. While there has been no official statement from the
company itself, a Huawei UK Community Forum Manager has blamed the
problem on the device’s curved screen and said it only appears under
certain conditions. They did add, however, that users should take the
handset to a customer service center if the color cast affects normal
use.
The Mate 20 Pro uses an industry-leading flexible OLED screen
featuring special design curved edges for an enhanced visual experience
and holding comfort. This may lead to slight discoloration when viewed
from different angles.
In extremely dim lighting conditions, when the screen brightness is
too low, or when using dark wallpapers, these differences can be
exaggerated. If the color cast affects your normal use, take your phone
to an authorized Customer service Center for assistance.
The excuse doesn’t seem very convincing, especially as not every Huawei
Mate 20 Pro owner is reporting the issue. Some say the problem is with
the glue used to attach the screens, while others claim only the OLED
panels made by LG are affected, while the ones from BOE are okay.
According to GSMArena, Huawei Finland's Director of Marketing and
Communications has admitted that the company has been investigating the
green tinge, and that in Finland, consumers can swap affected devices
for a new phone, no questions asked.
With its triple camera setup, 7nm Kirin 980 processor, teardrop notch,
and competitive price, the Mate 20 Pro is one of the most impressive
Android phones of 2018. Sadly, neither it nor the Mate 20 are coming to
the US, though you can buy international variants from certain retail
sites. Hopefully, they won’t come with a green hue.
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